Ekim IT Solutions

Cut Cost, Boost Productivity:

Why Restaurants Should Switch to VoIP Phones

Communication is important in every aspect of life, especially in successful restaurant operations. Effective communication ensures smooth operations, timely service, and satisfied customers.

Maine has been known for its bustling restaurant scene, where lobster rolls meet farm-to-table cuisine, owners are constantly seeking ways to streamline operations, enhance customer experiences, and, most importantly, maximize profits.

In this article, we'll explore why Maine’s food businesses are making the switch to VoIP and how it's not just a cost-saving measure but also a productivity booster.

The Secret Ingredient to Restaurant Profitability

In the restaurant business, every penny pinches. Traditional phone bills can be a real budget-buster, with high monthly charges, long-distance fees, and constant maintenance costs. This eats away at your hard-earned profits. Here’s where VoIP steps in as a game-changer. VoIP uses the internet for crystal-clear calls, slashing your monthly phone bill dramatically. Imagine the possibilities! This translates to more money to invest in what truly matters – sourcing fresh, local ingredients, upgrading your kitchen for better service, or creating an unforgettable dining experience for your guests. VoIP, offered by Ekim IT Solutions, presents exceptional benefits for Maine’s restaurant businesses. 

Conquer Busy Summer and Quite Winters with Flexibility


In most cases, traditional phone systems struggle to adapt, leaving you scrambling for extra lines during peak season and stuck with unused equipment in the off-season. VoIP offers the scalability that restaurant owners need to adapt to these changing demands seamlessly. No more wasted resources or expensive hardware upgrades – VoIP allows owners to adjust their communication infrastructure without the hassle of traditional phone systems’ limitations and costly hardware upgrades.

Keep Your Team Connected and Customers Happy

In an ever-changing field where mobility is crucial, VoIP offers restaurant proprietors and employees unmatched adaptability. Whether it entails overseeing bookings through a smartphone, jotting down orders directly at the table using a tablet, or holding virtual staff gatherings from any location with an internet connection, VoIP keeps everyone on the same page, no matter their location. This mobility not only boosts your team’s efficiency but also allows them to adapt to your customer’s ever-changing needs – a win-win for everyone.

Fuels Exceptional Customer Service


Delivering top-notch service is the secret ingredient for a successful restaurant. VoIP is your sous-chef, ready to assist your team to stand out. Picture this – your customer is greeted personally the moment they dial in, orders are smoothly taken at the table via tablets, and reservations are managed with ease. That’s the magic VoIP brings to your service.


But it’s not just about making things easy. VoIP’s features like call forwarding mean no call goes unanswered, voicemail-to-email ensures quick responses to queries, and CRM integration neatly organizes guest information for that extra special touch. Each interaction becomes an opportunity to dazzle your customers, fostering loyalty and sparking positive chatter that keeps them coming back for more.

Work Smart, Get More Done

Think about the convenience of automated reminders for reservations, efficient waitlist management, seamless communication from kitchen to server, and even inventory tracking — all these are advanced features that VoIP brings to the table, designed to simplify your processes and boost operational efficiency.

Maine’s restaurant owners can spend less time managing communications and more time focusing on what they do best: delighting diners with unforgettable culinary experiences.

Switching to VoIP in partnership with Ekim IT Solutions isn’t just a smart business move—it’s a recipe for success in the digital age. It enables them to operate more efficiently, adapt to changing demands, and elevate the dining experience.


Are you a restaurant owner in Maine looking to revolutionize your communication system? Schedule a consultation with us today to learn more about how VoIP can benefit your business.