“🏕️ Maine Motown Cabins is a cozy, high-traffic lodging spot in western Maine. With more guests and more cabins to manage, they needed technology that let them see more, respond faster, and sleep easier at night, literally.”
The Problem
The owners were running a popular destination. But behind the scenes, outdated systems created serious blind spots:
❌ No visibility into entrances, parking areas, or shared spaces
☎️ Outdated landline phone system that didn’t support remote or after-hours communication
🛠️ No support tools to help staff respond quickly to guest needs or emergencies
⚠️ High risk exposure with no way to monitor or manage the property off-site
“We were basically flying blind. No eyes on the property, and no clue what was happening if we weren’t onsite.” Mowtown Cabins Staff
What We Did
We brought hospitality-grade security and communication upgrades to modernize operations.
Here’s what we delivered:
📷 Installed a multi-camera security system to cover entrances, parking areas, and common spaces
📱 Enabled mobile access so staff could monitor live camera feeds from anywhere
☎️ Rolled out a VoIP phone system that routes guest calls to staff mobile devices. No more missed front desk calls
“Now we don’t miss a thing. Even when I’m not there, I can check in from my phone, and the team feels way more confident.” Mowtown Cabins Owner
The Results
With these upgrades in place, Maine Motown Cabins now operates with tighter security and stronger guest service tools:
“It’s such a simple upgrade, but it’s changed how we manage the whole place. I feel like we’re finally running like a real operation.”
Here’s what changed:
👀 Owners can monitor the property 24/7, right from their phones
💬 Staff can answer guest calls from anywhere, not just the front desk
🔐 Guests enjoy a safer, more responsive experience across the entire property
Want IT That Just Works?
If your business feels held back by unreliable tech, dropped calls, or constant workarounds, you’re not alone and you don’t have to stay stuck.
At Ekim IT Solutions, we help businesses across Maine simplify their systems, cut unnecessary costs, and finally get the reliable IT support they deserve.
If you’re just starting to understand what Managed IT means or whether it’s right for your business, we’ve put together a simple guide to walk you through it: