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Lighthouse 360 System Requirements in 2026
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Ezra Angelo
- • February 25, 2026
Lighthouse 360 is a cloud-based platform with no dedicated server requirement and minimal workstation specs. The requirements that matter are not hardware. They are network configuration, firewall rules, and practice management software integration, all of which must be handled by your IT provider before the platform will function correctly.
Here is what your practice needs in 2026 to run Lighthouse 360 without integration problems.
Lighthouse 360 connects directly to your practice management software database to pull appointment and patient data automatically.
The most common setup problem is a firewall or network configuration that blocks the data connection between Lighthouse 360 and the practice management software. This must be configured by your IT provider, not by Lighthouse 360 support alone. Lighthouse 360 support can walk through the configuration steps, but only your IT provider can make the firewall and network changes required.
Workstation Requirements
Because Lighthouse 360 is cloud-based and managed through a web browser, workstation requirements are minimal compared to clinical software.
Windows 10 or Windows 11. Windows 11 Pro recommended.
Windows 10 reached end of life in October 2025 and is no longer compliant for healthcare environments. Windows 11 Pro is recommended for all workstations in a dental practice in 2026.
Current version of Google Chrome or Microsoft Edge
Lighthouse 360’s administrative interface is browser-based and optimized for modern browsers. Keep browsers current with automatic updates enabled. Disable any update restrictions applied by group policy.
8GB minimum. 16GB recommended for multi-application workstations.
16GB is recommended for workstations running Lighthouse 360 alongside practice management software and imaging tools simultaneously. 8GB is sufficient only for a workstation used exclusively for Lighthouse 360.
Any standard 1080p monitor
No special display requirements. The Lighthouse 360 interface is fully functional on any standard 1920×1080 display.
Practice Management Integration Requirements
Database access configuration
Lighthouse 360 requires read access to the practice management database. For server-based platforms, this means configuring SQL access credentials and confirming the Lighthouse 360 sync service can reach the server.
Firewall rules for outbound communication
The Lighthouse 360 sync service must be able to communicate outbound to Lighthouse 360’s cloud servers. Firewall rules that block this outbound communication prevent the integration from functioning.
Sync service installation on server or designated workstation
The Lighthouse 360 data sync application must be installed on the server or a designated workstation that runs continuously during business hours. This is not a browser-based function.
What Does Your Practice Use for Practice Management?
Select your PMS to see the specific IT configuration steps your provider needs to handle for the Lighthouse 360 integration.
Your practice management softwareInternet Requirements
25 Mbps or faster is more than sufficient for Lighthouse 360
Lighthouse 360 does not require high bandwidth. The sync service sends appointment and patient data to the cloud platform, and staff access the administrative interface through a browser. A standard business internet connection at 25 Mbps handles this without issue.
A connection that drops frequently interrupts the sync and causes missed appointment reminders
When the sync fails during a scheduled communication window, reminders do not go out for that window. Connection stability is the more important factor for Lighthouse 360 performance. An unstable 100 Mbps connection will cause more problems than a stable 25 Mbps connection.
Internet requirements for Lighthouse 360 are low, but the sync service runs continuously in the background and must maintain an outbound connection to Lighthouse 360's cloud servers at all times during business hours. Intermittent firewall blocks or ISP outages that go unnoticed by staff will silently interrupt the sync until someone notices reminders are not going out.
Two-Way Texting and Phone Integration
Lighthouse 360 includes two-way texting through a dedicated Lighthouse 360 number assigned to your practice. This does not require any additional hardware or integration with your existing phone system. Staff access the texting interface through the Lighthouse 360 browser dashboard.
For practices using Lighthouse 360 alongside a VoIP phone system, the two-way texting and phone systems operate independently. No additional network configuration is required beyond the standard Lighthouse 360 firewall rules. The texting number is separate from your practice phone number.
Unlike some patient communication platforms, Lighthouse 360 two-way texting requires no SIP trunk configuration, no phone system integration, and no changes to your existing VoIP setup. The only IT requirement for texting to function is the same outbound firewall rule that covers the rest of the Lighthouse 360 integration.
Frequently Asked Questions
Ekim IT Solutions works exclusively with dental practices. We serve New England and New York with on-site support and dental practices nationwide with remote support. We configure and maintain Lighthouse 360 integrations with your practice management software and make sure your network and connectivity meet the requirements for reliable two-way communication and automated recall.
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- • February 25, 2026
