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How to Set Up Voice Perio Charting in Dentrix
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Ezra Angelo
- • June 2, 2026
Voice perio charting in Dentrix is available through two primary pathways: Dentrix Voice powered by Bola AI, which is Henry Schein One’s native voice charting solution, and standalone Bola AI installed directly on the practice’s workstations. Both write perio data including six-point pocket depths, bleeding on probing, recession, mobility, and furcation directly into the Dentrix perio chart in real time.
Ekim IT Solutions is the dental-exclusive IT provider that configures voice perio charting in Dentrix for dental practices across Maine, New England, Tampa Bay, and nationally.
Here is exactly what IT configuration voice perio charting in Dentrix requires and what Ekim IT Solutions handles at each step.
The most common setup failure for voice perio charting in Dentrix is not the software configuration. It is microphone configuration: Windows microphone sensitivity not set correctly for the operatory environment, the wrong microphone selected as the default input device, or audio drivers on the operatory computer not recognizing the headset correctly.
Step 1: Verify Dentrix Version Compatibility
Bola AI and Dentrix Voice require a current, supported version of Dentrix. Practices running older Dentrix versions should confirm compatibility with Henry Schein One or Bola AI before deployment. Ekim IT Solutions confirms the Dentrix version installed at each operatory workstation before beginning any voice perio configuration, because an unsupported Dentrix version will create integration problems that cannot be resolved at the software configuration level.
Step 2: Select and Install the Correct Microphone
Check each step Ekim IT Solutions has completed for your microphone setup.
USB wired headset selected and installed, using Bola AI’s tested microphone list (Jabra Evolve2 series or another USB-A option) as a reference
Windows microphone settings configured: correct input device selected and sensitivity adjusted for the operatory environment
Audio input tested with Windows Voice Recorder or the microphone test utility before any voice perio software is installed
Step 3: Install and Configure Bola AI or Dentrix Voice
Bola AI is installed as a software application on the operatory workstation. It connects to the Dentrix database through a local integration that allows it to write directly into the Dentrix perio chart when activated. Dentrix Voice, available through the Henry Schein One platform, installs similarly and connects to Dentrix through the same mechanism. After installation, the software requires a configuration step to link it to the correct Dentrix database location and confirm the microphone input is recognized.
Step 4: Confirm PMS Integration and Test Perio Chart Writing
Before any hygienist uses voice perio charting on a patient, Ekim IT Solutions verifies that spoken probing depths are appearing correctly in the Dentrix perio chart. This involves opening a test patient record in Dentrix, activating the voice perio function, speaking a set of test measurements, and confirming they appear correctly in the chart fields. This test catches integration issues before they affect a real patient appointment.
Step 5: Execute the BAA with Bola AI
Bola AI is a Business Associate under HIPAA because it processes patient perio data. A signed BAA with Bola AI must be in place before the system is used with any real patient data. Ekim IT Solutions confirms BAA execution with Bola AI as a required step before voice perio charting goes live in any Dentrix practice.
Frequently Asked Questions
Ekim IT Solutions configures voice perio charting in Dentrix for dental practices across Maine, New England, Tampa Bay, and nationally. We handle the IT configuration for both pathways so perio data writes cleanly into your Dentrix chart in real time.
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- • June 2, 2026
