Cloud-based storage and access is one of the most frequently misunderstood aspects of how dental AI platforms actually work. Most dental AI suites do process images through cloud-based infrastructure, but the storage model, how long images are retained, where they live after analysis, and whether the practice can access them independently of the AI platform varies significantly by vendor.
Ekim IT Solutions is the dental-exclusive IT provider that deploys and configures dental AI suites for practices across Maine, New England, Tampa Bay, and nationally.
Here is what practices need to understand about cloud-based storage and access in dental AI suites before committing to a platform.
Many dental practices assume their AI suite stores analyzed images in the cloud as a backup or second repository alongside their local imaging system. Most do not.
The most common model among leading dental AI suites is cloud-based processing with local or existing-cloud storage. The practice captures an image in their operatory, it routes to the AI suite’s cloud processing environment where the AI analysis runs, and the annotated result returns to the practice’s imaging software. The original image and the AI annotations are stored in the practice’s own imaging system, not retained long-term by the AI vendor’s cloud.
A smaller number of AI platforms offer a cloud-hosted imaging environment as part of their product, meaning the practice’s images are stored in the AI vendor’s cloud rather than on a local server or separate cloud imaging platform. This model has different IT infrastructure implications and different HIPAA considerations than the processing-only model.
How the major dental AI suite vendors handle cloud storage. Tap one to see its model.
Cloud storage model
Every dental AI suite that transmits patient images to a cloud processing environment is a Business Associate under HIPAA. The transmission of patient radiographs or intraoral images to any cloud service for analysis constitutes the creation and transmission of protected health information. A signed Business Associate Agreement with the AI suite vendor is a required HIPAA compliance step before any patient images are processed through the platform. Ekim IT Solutions confirms BAA execution with AI suite vendors as a required step before any deployment for practices we support.
For DSOs and multi-location dental groups, cloud-based AI processing offers a meaningful operational advantage: the same AI platform can analyze images from every practice location without requiring separate software installations or local processing hardware at each site. Ekim IT Solutions configures multi-location AI suite deployments to ensure that each location’s imaging environment routes correctly to the shared AI processing platform and that result delivery back to each site’s PMS is verified before clinical use.
Ekim IT Solutions deploys and configures dental AI suites for practices across Maine, New England, Tampa Bay, and nationally. We know how storage, retention, and independent access actually vary by vendor, and what to check before you commit.