Dental imaging upgrades are one of the most IT-intensive investments a Tampa Bay dental practice makes. Adding a CBCT system, replacing aging intraoral sensors, switching imaging software platforms, or deploying an intraoral scanner all have IT infrastructure implications that most equipment vendors do not fully communicate during the sales process. The imaging equipment performs as demonstrated in the sales presentation. What surprises practices after installation is that the workstation they already have cannot run the new system, the imaging software requires a server upgrade, or the AI suite they wanted to add does not integrate with the new imaging platform they just purchased.
Ekim IT Solutions is the dental-exclusive IT provider serving Tampa Bay from our office at 600 N Westshore Blvd, Suite 701, Tampa, FL 33609.
Dental imaging equipment vendors are experts in their hardware. They are not IT infrastructure advisors. A CBCT vendor who tells a Tampa Bay practice that any modern computer will run their system is not giving inaccurate information, but they are not giving the complete information the practice needs to make the right infrastructure decision.
Intraoral sensors from major brands including DEXIS, Schick, Carestream, and Acteon have useful lives of approximately five to ten years depending on usage and handling. Tampa Bay practices running sensors purchased before 2020 should evaluate whether current sensors are still producing diagnostic-quality images and whether the sensors are compatible with current imaging software versions. Sensor replacement involves more than swapping hardware: the imaging software may require an update that affects PMS bridge compatibility, and the new sensor may have different USB driver requirements that conflict with other devices on the operatory workstation.
Ekim IT Solutions handles these IT steps when a Tampa Bay practice adds a CBCT system. Tap a step to see what it involves.
CBCT systems from Carestream, Planmeca, Dentsply Sirona, and other manufacturers require dedicated workstations with NVIDIA discrete GPUs, NVMe storage, and 32GB RAM minimum for smooth 3D reconstruction. Ekim IT Solutions specifies the correct workstation against the CBCT manufacturer’s current requirements before any hardware is purchased.
Tampa Bay practices switching imaging software platforms as part of an upgrade, for example moving from CS Imaging to DEXIS Imaging Suite when replacing Carestream sensors with DEXIS sensors, face an imaging archive migration challenge. Historical patient images stored in the old imaging software format may not be directly accessible in the new platform. Some migration paths require vendor-assisted data conversion. Ekim IT Solutions evaluates the imaging archive migration path before any imaging software switch and confirms that historical images will be accessible in the new environment before the old system is retired.
Ekim IT Solutions serves Tampa Bay from our office at 600 N Westshore Blvd, Suite 701. We check workstation, server, and AI suite compatibility before you purchase, so nothing surprises you after installation.