No dental practice management software is HIPAA compliant by itself. HIPAA compliance is an operational and technical program, not a software feature. But dental software platforms vary significantly in the tools they provide to support that program, including audit logging depth, access controls, user permission granularity, and encryption configuration options.
Ekim IT Solutions is the dental-exclusive IT provider that evaluates dental practice management software for HIPAA compliance capabilities for practices across Maine, New England, Tampa Bay, and nationally. Here is how the major platforms compare on the features that matter most for HIPAA compliance.
The most important HIPAA feature in any dental practice management platform is comprehensive audit logging: a record of every user who accessed every patient record, when, and what action they took.
The HIPAA Security Rule requires these technical safeguards that dental software must support.
The ability to assign and restrict user access to specific functions and patient record categories based on role.
Not every staff member should have access to every patient record or every financial function.
Comprehensive logging of all access to systems containing ePHI.
With logs that can be retrieved and reviewed for compliance auditing.
Encryption of ePHI transmitted between workstations, to cloud servers, or to third-party systems.
Software that transmits patient data in plaintext is not suitable for a HIPAA-covered dental practice.
Dentrix
Comprehensive audit logging with per-user, per-record tracking. Granular user security settings allowing role-based access restriction. Dentrix G7.7 and later include enhanced security logging. BAA available from Henry Schein One. SQL Server database encryption available with appropriate server configuration. Ekim IT Solutions confirms audit logging is enabled and properly configured for every Dentrix practice we manage.
Eaglesoft
Audit log functionality with user access tracking. Patterson Dental provides a BAA. Access control settings allow per-user permission configuration. Transmission security depends on network encryption configuration managed at the IT level rather than within the software itself.
Open Dental
Strong built-in audit trail with granular logging of user actions. Open-source architecture means the audit log code is publicly reviewable. Open Dental provides a BAA for its support subscribers. Database encryption available through MySQL configuration. As a certified Open Dental vendor partner, Ekim IT Solutions manages encryption and audit configuration for every Open Dental practice we support.
Denticon
Cloud-native architecture means infrastructure-level encryption is handled by Planet DDS. Organizational-level audit logging available at the DSO level. BAA available from Planet DDS. Access controls configurable at the user and location level for DSO deployments.
Select your practice management platform to see its key HIPAA feature summary.
HIPAA feature summary
Ekim IT Solutions works exclusively with dental practices. We serve New England and New York with on-site support and dental practices nationwide with remote support. We evaluate and configure dental software environments from the HIPAA technical safeguard side so your platform’s compliance features are actually enabled and documented, not just listed in a vendor brochure.