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Ekim IT Solutions

Technician setting up systems for managed IT services in Maine
IT technician managing business systems with Ekim IT’s Managed IT Services

24/7 Help Desk Coverage with Co-Managed IT Services

Get expert IT help exactly when you need it—any time, day or night. Our 24/7 help desk is here to solve problems fast and keep things running. In other words, you’ll never be left scrambling when issues pop up.

Furthermore, our responsive support reduces delays and keeps productivity high. As a result, your business stays efficient, and you avoid costly interruptions.

Real-Time Monitoring Through Co-Managed IT Services

We monitor your systems 24/7, fix issues before they spread, and manage updates automatically. Consequently, you stay one step ahead of potential problems.

In addition, our proactive approach means fewer disruptions and a smoother experience for your team.

Because of this, you get better performance, fewer slowdowns, and no surprise downtime.

Vendor Support Handled by Your Co-Managed IT Team

Tired of chasing down vendors? We’ll handle negotiations, support calls, and service issues for you—so you don’t have to waste valuable time.

As a result, you can focus on growing your business while we simplify the tech side. In fact, many of our clients say this is one of the most stress-relieving parts of our co-managed IT approach.

Network Monitoring & Management

We keep a constant eye on your network, spotting risks before they cause trouble. In many cases, we catch issues before your team even notices them.

As a result, you stay secure, avoid outages, and keep things moving at full speed. Additionally, our proactive alerts help prevent recurring slowdowns and downtime.

Co-Managed IT Services for Data Protection & Recovery

Data loss happens—but with us, recovery is fast and painless. We back up your files, systems, and emails so nothing slips through the cracks.

To put it simply, we make sure your data is protected before disaster even has a chance. As a result, if something goes wrong, you bounce back fast. In other words, downtime doesn’t derail your operations.

Advanced Cybersecurity

Cyber threats are always evolving. To keep you ahead of them, we fight back with EDR, email filters, and real-time protection.

Because of that, your systems stay safe—day and night. In fact, many of our clients have avoided costly breaches thanks to our layered security approach.

What Our Clients Say About Our Co-Managed IT Services

Confused about services? Don't go blind! Real clients rave about our results. See their testimonials - trust built, success stories shared.​

“Ekim’s co-managed IT approach has truly made all the difference for our manufacturing firm. In fact, their team works hand-in-hand with our in-house staff to keep everything running smoothly. Because of this, we’ve never been more efficient.”

David C

Manufacturing Industry

“We have a small IT department, and Ekim’s support fills the gaps perfectly. Not only that, their proactive solutions and lightning-fast response times mean our nonprofit can focus on our mission without having to worry about technical issues.”

Sarah K

Nonprofit Sector

“Thanks to Ekim, our finance team no longer struggles with unexpected outages or software hiccups. As a result, their co-managed setup has been a game-changer. It delivers both the expertise and flexibility our internal staff needed to thrive.”

Brian H

Finance Industry

1.5M

Reduction in IT-Related Incidents

60%

Cost Savings on IT Infrastructure

90%

Client Retention Rate Over 5 Years

70%

Faster Issue Resolution Time

Friendly IT professional in a modern office, representing co-managed IT services support in Maine

Let’s Make IT Easy – Try Our Co-Managed IT Services!

Technology should help your business—not slow it down. That’s why our co-managed IT services are designed to simplify your tech, not complicate it.

So, let’s take a quick look—at no cost to you. Moreover, we’ll highlight any potential issues and give you clear, no-jargon recommendations to keep things running smoothly.​