Orlando is one of the largest and most competitive dental markets in Florida, with a population of over 300,000 in the city proper and a metro area of nearly 3 million that continues to grow rapidly through both residential development and medical tourism. The Orlando dental market includes a dense concentration of general dentistry practices, specialty offices, and an unusually high number of practices that serve international patients through the medical tourism corridors near Walt Disney World, Universal, and the international drive area.
Ekim IT Solutions is the dental-exclusive IT provider serving dental practices in Orlando, Winter Park, Maitland, Altamonte Springs, Kissimmee, and the greater Orange County area from our Tampa Bay office at 600 N Westshore Blvd, Suite 701, Tampa, FL 33609.
DSO expansion in the Orlando market has been active, with Heartland Dental, Aspen Dental, and Western Dental operating multiple locations across Orange, Osceola, and Seminole counties. Independent practices across the greater Orlando area need IT infrastructure that supports the same clinical technology standard DSO-affiliated offices present, without the DSO overhead.
Most IT providers operating in the Orlando market serve the technology and hospitality industries that dominate Central Florida’s economy, without dental software expertise. When Dentrix throws a database error or an imaging bridge between Carestream and Open Dental stops routing X-rays to the patient chart, a general IT provider learns what those systems do on the dental practice’s time.
Ekim IT Solutions addresses these IT priorities for Orlando dental practices. Tap a card to flip it.
Dental Software Support
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Dental Software Support With No Learning Curve
Dentrix, Eaglesoft, Open Dental, Curve Dental, Dentrix Ascend, and CareStack configured and maintained by technicians with direct dental software expertise. Imaging bridge failures, PMS database errors, and software update compatibility issues resolved without the diagnostic delay that occurs when a general IT provider encounters dental software for the first time.
HIPAA Compliance
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HIPAA Compliance Infrastructure
Security Risk Assessment documentation, business-grade firewall with clinical and guest VLAN segmentation, encrypted backup with verified restores, MFA enforcement, Business Associate Agreement management, and Florida’s 30-day breach notification compliance under FIPA for every Orange County dental practice we support.
Remote and On-Site Support
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Remote and On-Site Support
Ekim IT Solutions provides remote support for the majority of day-to-day dental IT issues and dispatches on-site from our Tampa Bay office for Orlando-area practices when hands-on work is required, including server hardware, network equipment installation, and new office buildouts.
Orlando commercial areas have reliable access to Spectrum cable internet and AT&T fiber in many corridors, with Frontier fiber available in some areas. The Orlando commercial market’s infrastructure is generally well-served for dental practice internet requirements. Ekim IT Solutions confirms available options at the specific practice address and configures LTE cellular failover for practices where primary internet reliability is a concern, particularly for practices in older commercial spaces in the tourist corridor where building infrastructure varies.
Ekim IT Solutions serves dental practices in Orlando, Winter Park, Maitland, Altamonte Springs, Kissimmee, and greater Orange County from our Tampa Bay office at 600 N Westshore Blvd, Suite 701. We help independent practices match the DSO technology standard without the DSO overhead.