Most dental practices either pay too much for IT, get too little, or both. This guide gives you a straight answer on what managed IT services should cost and what you should actually be getting for that money.
Dental practices handle patient records every single day. Without proper IT support, one wrong click can shut your practice down.
Managed IT means hiring an outside company to handle all the technology in your office for a flat monthly fee. Instead of calling someone when something breaks, you have a team watching your systems around the clock.
A solid dental managed IT plan covers all of this. Check every item your current provider includes.
Most dental IT companies avoid publishing prices. Here is what you can realistically expect:
Proactive monitoring catches most threats before they become incidents. Reactive IT support just cleans up the damage.
Break-fix IT means you call someone when something breaks and pay by the hour. The problem is you never know what it will cost, and you are always reacting instead of preventing.
Managed IT flips that. One flat monthly fee, no surprise bills, and a team that is paid to keep problems from happening in the first place.
Do they specialize in dental practices or serve any industry?
Do they know your specific practice management software?
What is their guaranteed response time for urgent issues?
Do they provide HIPAA compliance documentation?
Is it month-to-month or a long-term lock-in?
Are they endorsed by your state dental association?
Ekim IT Solutions is a dental-focused managed IT provider serving Maine, New Hampshire, Vermont, Massachusetts, Connecticut, Rhode Island, and New York. We are endorsed by the Maine Dental Association and certified as an Open Dental vendor partner.
Month-to-month agreements. No lock-in. We earn your business every month.
Ekim IT Solutions works exclusively with dental practices. We serve New England and New York with on-site support and dental practices nationwide with remote support. We build managed IT plans around your specific software, your team size, and your compliance requirements so you know exactly what you are getting and what it covers.