Cyber insurance can help a dental practice absorb some financial costs of a cyber incident, but it is not a substitute for cybersecurity and no policy covers every loss. The value of a policy depends on the services, conditions, exclusions, sublimits, waiting periods, and incident-response requirements written into it.
The practical question is not simply whether a practice has cyber insurance. It is whether the policy responds to the specific types of losses the practice is most likely to face and whether the practice can satisfy the policy conditions when an incident happens.
The FTC lists several costs businesses should evaluate when reviewing cyber coverage.
A strong review looks at both the practice’s own losses and claims brought against the practice.
First-Party Coverage
Addresses losses experienced directly by the insured business, depending on the policy.
Examples to review: data recovery, breach response, notification, forensic investigation, business interruption, crisis management, and cyber extortion.
Third-Party Coverage
Generally addresses liability claims brought against the organization.
Examples to review: litigation, regulatory response, settlements, and other covered claims involving patient or regulatory issues.
For ransomware and extortion, the details inside the policy matter more than the label on the policy.
Extortion Language
Confirm exactly what types of cyber-extortion events and related response costs the policy addresses.
Sublimits
A category may be covered but still have a lower limit than the overall policy limit.
Exclusions
Review what circumstances or losses are specifically carved out.
Insurer Consent
Know whether the insurer must approve certain responders, payments, or actions before the practice proceeds.
When scheduling, imaging, phones, or the PMS are unavailable, production can fall quickly. Review how the policy defines the interruption.
What type of event qualifies as a covered interruption?
How long must the outage last before coverage begins?
How does the policy calculate covered lost production or income?
Does the wording address outages involving third-party vendors?
Choose a scenario. The tool will show which policy sections and incident-response requirements deserve a closer look.
Ransomware and Cyber Extortion
Review extortion language, data recovery, business interruption, and any forensic or crisis-response services included in the policy.
Check sublimits, exclusions, waiting periods, insurer-consent requirements, and whether specific responders must be used.
Confirm the practice is maintaining the controls required by the insurer, such as MFA, endpoint security, patching, secure backups, and access controls.
Keep the policy’s breach hotline, insurer, approved counsel, or approved forensic-provider instructions available offline before taking major incident-response actions.
The practice still needs working security controls before, during, and after the incident.
MFA
Protect identity and remote-access workflows.
Endpoint Security
Monitor and protect workstations and endpoints.
Patching
Keep systems and software updated.
Secure Backups
Maintain recoverable copies of critical data.
Access Controls
Limit access based on roles and need.
Incident Response
Know who acts, who approves, and who gets called.
The policy may require the practice to use a specific notification or responder path before certain actions are taken.
Use this list when reviewing the policy with the insurer, broker, counsel, or internal technology team.
Ekim IT Solutions serves dental practices across Maine, New England, Tampa Bay, and nationally. We help you understand what your policy's conditions and exclusions actually require from your security posture, and close the gaps before a claim depends on it.