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Dentrix Ascend Live 22: What Dental Practices Need to Know

Ekim IT Solutions guide to Dentrix Ascend Live 22 for dental practices

Treat the Dentrix Ascend Live 22 demo as a workflow test, not just a tour of features.

The September 22, 2026 live demo is useful because the agenda follows real practice workflows from online booking and digital forms through AI imaging, charting, billing, and claims.

The stronger evaluation is to watch how those workflows connect, then compare what the demo shows with the practice’s real internet, imaging, workstation, identity, integration, migration, downtime, and support requirements before a software decision is made.

The demo should answer more than “does the feature look good?” A smooth feature in isolation is not enough if the handoff to the next workflow creates duplicate entry, a fragile integration, or a new support gap.

Watch how patient information moves between forms, charting, imaging, billing, and claims, then ask what infrastructure, permissions, integrations, migration work, training, downtime planning, and vendor coordination are required after the sales call ends.

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What Dentrix Ascend Live 22 actually is

Use the September 22 live demo as a structured observation session

The article identifies the event as a Dentrix Ascend live demo scheduled for September 22, 2026 from 2:00 p.m. to 3:00 p.m. Mountain Time, featuring Amanda Bell of Bell Family Dentistry and Henry Schein One solution consultants.

Front DeskOnline Booking + Digital Forms

Watch how many steps staff need for common patient intake and front-desk workflows, and whether data flows into the patient record without duplicate entry.

ClinicalAI Imaging + Charting

Observe how imaging appears inside the patient workflow, what hardware is involved, and whether imaging and charting feel connected rather than like separate systems.

BusinessBilling + Claims

Watch how eligibility, claims, billing, and patient collections connect to the clinical and front-office workflows shown earlier in the demo.

Also note: which integrations are native, authorized, or dependent on third parties, and what onboarding, migration, training, and support look like after purchase.
Watch the workflow between modules, not just individual features

The stronger demo is the one that shows how the patient journey stays connected from intake to collections

The article also notes that Dentrix Ascend changed significantly in 2026, so practices should compare the current platform with their present software and not with an older perception of Ascend.

IntakeBooking + Forms

Does patient information move forward cleanly, or does staff still have to re-enter information in the next step?

ClinicalCharting + Imaging

How do Dentrix Ascend Imaging and AI-assisted imaging fit into the clinical record and the rest of the patient workflow?

Revenue CycleEligibility + Billing + Claims

Watch how eligibility, claims, and patient collections connect to the clinical record and current 2026 platform capabilities.

OrganizationIntegrations + Multi-Location

Ask which integrations are authorized through the Henry Schein One API ecosystem and how visibility works where multiple locations or DSO workflows matter.

The strongest reason to move platforms is usually not one impressive feature. It is reducing friction across the full workflow without creating new integration or support problems.
Cloud based does not mean infrastructure free

Ask the questions the demo does not answer automatically before choosing a go-live date

Dentrix Ascend removes the traditional PMS application server, but the article says the practice still depends on reliable internet, healthy workstations, local imaging components, browser and security standards, user access, integrations, and downtime procedures.

Environment ReadinessInternet + Workstations + Imaging

Confirm internet design, backup connectivity planning, workstation specifications, imaging hardware compatibility, browser standards, and security requirements before migration work begins.

Migration ReadinessData + Users + Forms + Billing

Plan data conversion, imaging, users, devices, integrations, forms, billing workflows, training, contingency planning, and the support path before the go-live date is chosen.

Authorized IntegrationsUser PermissionsOffline / Downtime PlanVendor Support Ownership

See What Happens Between Each Step of the Demo

A live demo can make every module look polished on its own. Click each green box to see the question that matters when patient information moves from one step to the next.

Tap a handoff to expand it

1
Stage 01Online Booking + Forms

Observe how patient information enters the system and how much staff intervention is needed before it becomes usable in the clinical record.

Handoff 1Intake to Patient Record
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Does data flow into the correct patient record, or does staff need to re-enter or reconcile information?

2
Stage 02Charting + Patient Record

Watch how the clinical record is updated and how patient information remains available to the next steps in the workflow.

Handoff 2Patient Record to Imaging
+

How does imaging open in patient context, and what workstation, browser, device, or local component does that handoff depend on?

3
Stage 03AI Imaging + Imaging Workflow

Observe Dentrix Ascend Imaging and AI-assisted imaging as part of the patient workflow rather than as a separate feature demo.

Handoff 3Clinical to Revenue Cycle
+

Which clinical information moves forward automatically, and which eligibility, billing, or claim steps still require manual work?

4
Stage 04Eligibility + Billing + Claims

Watch how the business workflow uses the patient and clinical information already captured earlier in the visit.

Handoff 4Platform to Outside Systems
+

Which integrations are native or authorized, which depend on third parties, and who owns support when Ascend and another vendor are both involved?

5
Stage 05Collections + Integrations + Support

Finish by asking what happens after purchase: migration, training, permissions, integrations, downtime planning, and support ownership.

The demo becomes more useful when the practice evaluates the handoffs as seriously as the features. That is where duplicate entry, integration dependence, local hardware requirements, user permissions, vendor coordination, and support ownership usually become visible.

Frequently Asked Questions

No. There is no official Dentrix Ascend product or version identified as “Dentrix Ascend Live 22.” Henry Schein One is hosting a Dentrix Ascend live demo on September 22, 2026. Dentrix Ascend is a cloud-based application, and its official product-update history shows ongoing software releases and enhancements rather than traditional locally installed annual version upgrades.
Henry Schein One says the September 22, 2026 live demo will walk through the patient journey in Dentrix Ascend, from online booking and digital forms to AI imaging, clinical charting, billing, and claims. The event features Amanda Bell of Bell Family Dentistry along with Henry Schein One solution consultants, with attendees able to watch real workflows and ask questions about the platform.
Dentrix Ascend received substantial product and packaging changes during 2026. Henry Schein One introduced Ascend Essentials, Ascend Pro, and Ascend Accelerate in March, alongside expanded AI, eligibility, imaging, forms, and automation capabilities. In July, the company announced its broader autonomous revenue-cycle-management direction and Claims Manager, an organization-wide claims dashboard. Dentrix Ascend’s September 2026 release notes currently list Claims Manager as Early Access Only, indicating that availability may still be staged.
A practice should verify that its technology environment and clinical workflows are ready for a cloud-based practice management platform before migration. Review internet reliability and whether failover connectivity is appropriate, workstation and browser requirements, supported imaging devices and acquisition software, integrations, user access and identity, data conversion, staff training, downtime procedures, locally stored systems or data that still require backup, and which vendor or IT provider owns support for each dependency. Imaging compatibility deserves specific review because Dentrix Ascend uses an Acquisition Agent and supported-device integrations for many imaging workflows.
Watching the Ascend demo without knowing what to ask about imaging, security, and support after the sales call?

Ekim IT Solutions supports Dentrix Ascend practices across Maine, New England, Tampa Bay, and nationally. We can walk through what the demo won’t cover, imaging bridges, internet requirements, integrations, and what implementation actually looks like.

A real look at Dentrix Ascend beyond the demo.
Get a Dentrix Ascend evaluation →