...

Ekim IT Solutions

Blog / Dentrix and Eaglesoft Integration: Can It Work
All Dental

Dentrix and Eaglesoft Integration: Can It Work

Dentrix and Eaglesoft integration guide showing whether the two dental practice management systems can work together for dental practices considering both platforms

The question of running Dentrix and Eaglesoft is not about choosing between them. It is about what IT infrastructure makes two separate practice management systems function alongside each other without patient data getting trapped in one or the other.

Ekim IT Solutions is the dental-exclusive IT provider that manages environments where dental practices or DSOs run both Dentrix and Eaglesoft simultaneously, a scenario that arises more commonly than most people expect, particularly in DSOs that have acquired practices running different platforms and have not yet completed a full standardization.

No Official Cross-Platform Bridge

Dentrix and Eaglesoft do not natively integrate with each other. Henry Schein One and Patterson Dental are separate companies with competing products, and there is no official cross-platform data bridge between Dentrix and Eaglesoft.

Managing locations on both Dentrix and Eaglesoft? Find out in 15 minutes if we are the right fit.
Schedule a Discovery Call →

When DSOs Run Both Dentrix and Eaglesoft

The most common scenario where a dental organization runs both Dentrix and Eaglesoft is post-acquisition: a DSO standardized on Dentrix acquires a practice running Eaglesoft, or vice versa. During the transition period before full migration to one platform, both systems run simultaneously at different locations in the portfolio. This is not a permanent integration strategy. It is a bridge period that requires careful IT management to prevent patient data from being siloed in whichever platform each location happens to run.

Third-Party Integration Tools Between Dentrix and Eaglesoft

Several third-party tools bridge specific functions between Dentrix and Eaglesoft environments.

1
HubSpot CRM Integration

Both Dentrix and Eaglesoft have integration options with HubSpot for practices using CRM tools to manage patient communication and recall campaigns.

A DSO running both PMS platforms can connect each to a single HubSpot instance, centralizing patient communication management even when the underlying PMS platforms differ.

2
Analytics and Reporting Platforms

Tools like Dental Intelligence and Jarvis Analytics connect to both Dentrix and Eaglesoft databases.

Enabling cross-location reporting at the DSO level even when locations run different PMS platforms.

3
Patient Communication Platforms

Weave, Lighthouse 360, and Solutionreach each integrate with both Dentrix and Eaglesoft.

Allowing a DSO to run a single patient communication platform across mixed-PMS locations.

IT Infrastructure for a Mixed Dentrix and Eaglesoft Environment

Running Dentrix and Eaglesoft at different locations within the same DSO requires each location’s server and workstations to meet that specific platform’s hardware requirements independently. There is no shared server architecture between Dentrix and Eaglesoft. Ekim IT Solutions maintains separate IT standards for each platform across mixed-PMS DSO environments, ensuring each location’s infrastructure meets its specific platform’s requirements while organizational tools like analytics and patient communication function consistently across both.

Which Bridge Tool Do You Need

Select what you need to unify across your mixed Dentrix and Eaglesoft locations.

Centralized CRM and recall campaigns
Cross-location analytics and reporting
Unified patient communication

Recommended tool category

Frequently Asked Questions

Not natively. Dentrix and Eaglesoft are separate platforms from competing companies with no official cross-platform integration. Third-party analytics and patient communication tools can connect to both platforms independently, providing organizational visibility across a mixed-PMS environment without direct database integration between the two systems.
Most commonly as a post-acquisition transition period where the acquiring DSO has not yet migrated all locations to a single platform standard. Running both systems simultaneously is a bridge, not a destination. Ekim IT Solutions helps DSOs manage mixed-PMS environments and plan the migration timeline toward a single platform standard.
Yes. Both Dentrix and Eaglesoft have integration options with HubSpot through third-party connector tools, allowing a DSO running both platforms to centralize patient CRM and marketing communication management in HubSpot even when locations run different practice management software.
Ekim IT Solutions maintains separate IT infrastructure standards for Dentrix and Eaglesoft locations within the same DSO, configures shared organizational tools like analytics and patient communication platforms to connect to both, and plans the migration timeline toward a single platform standard at the pace the DSO’s operational calendar allows.
Running both Dentrix and Eaglesoft across your DSO after an acquisition and not sure how to manage two separate platforms without patient data getting siloed?

Ekim IT Solutions works exclusively with dental practices. We serve New England and New York with on-site support and dental practices nationwide with remote support. We manage mixed-platform environments where DSOs are running both Dentrix and Eaglesoft simultaneously, keeping each system functioning reliably while a standardization plan is in place.

Two practice management systems in one DSO is a temporary state that needs the right IT setup to manage without losing data in the gap. Find out what that looks like.
Manage your mixed platform environment →