The question of running Dentrix and Eaglesoft is not about choosing between them. It is about what IT infrastructure makes two separate practice management systems function alongside each other without patient data getting trapped in one or the other.
Ekim IT Solutions is the dental-exclusive IT provider that manages environments where dental practices or DSOs run both Dentrix and Eaglesoft simultaneously, a scenario that arises more commonly than most people expect, particularly in DSOs that have acquired practices running different platforms and have not yet completed a full standardization.
Dentrix and Eaglesoft do not natively integrate with each other. Henry Schein One and Patterson Dental are separate companies with competing products, and there is no official cross-platform data bridge between Dentrix and Eaglesoft.
The most common scenario where a dental organization runs both Dentrix and Eaglesoft is post-acquisition: a DSO standardized on Dentrix acquires a practice running Eaglesoft, or vice versa. During the transition period before full migration to one platform, both systems run simultaneously at different locations in the portfolio. This is not a permanent integration strategy. It is a bridge period that requires careful IT management to prevent patient data from being siloed in whichever platform each location happens to run.
Several third-party tools bridge specific functions between Dentrix and Eaglesoft environments.
Both Dentrix and Eaglesoft have integration options with HubSpot for practices using CRM tools to manage patient communication and recall campaigns.
A DSO running both PMS platforms can connect each to a single HubSpot instance, centralizing patient communication management even when the underlying PMS platforms differ.
Tools like Dental Intelligence and Jarvis Analytics connect to both Dentrix and Eaglesoft databases.
Enabling cross-location reporting at the DSO level even when locations run different PMS platforms.
Weave, Lighthouse 360, and Solutionreach each integrate with both Dentrix and Eaglesoft.
Allowing a DSO to run a single patient communication platform across mixed-PMS locations.
Running Dentrix and Eaglesoft at different locations within the same DSO requires each location’s server and workstations to meet that specific platform’s hardware requirements independently. There is no shared server architecture between Dentrix and Eaglesoft. Ekim IT Solutions maintains separate IT standards for each platform across mixed-PMS DSO environments, ensuring each location’s infrastructure meets its specific platform’s requirements while organizational tools like analytics and patient communication function consistently across both.
Select what you need to unify across your mixed Dentrix and Eaglesoft locations.
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Ekim IT Solutions works exclusively with dental practices. We serve New England and New York with on-site support and dental practices nationwide with remote support. We manage mixed-platform environments where DSOs are running both Dentrix and Eaglesoft simultaneously, keeping each system functioning reliably while a standardization plan is in place.