Henry Schein One’s decision to stop supporting new Dentrix installations on Windows 10 after June 30, 2026 is a separate, dental-specific deadline that does not appear on Microsoft’s own lifecycle page. Most Dentrix practices have never seen it written down in one place.
Here is the complete timeline connecting Microsoft’s Windows 10 lifecycle to Henry Schein’s specific Dentrix cutoff, built by the dental IT provider tracking both.
Henry Schein’s June 30, 2026 deadline for Dentrix on Windows 10 is a Dentrix-specific decision layered on top of Microsoft’s general Windows 10 end of support date.
Practices that only track Microsoft’s October 2025 date and assume that is the full picture are missing the deadline that actually determines whether their Dentrix installation gets vendor support going forward. These are two separate deadlines from two separate companies, and both affect your practice.
Microsoft Ends General Windows 10 Support
This is Microsoft’s deadline, not Henry Schein’s. After this date, Windows 10 stops receiving free security patches, feature updates, and general technical support from Microsoft. Dentrix itself continued running on Windows 10 after this date, which is exactly why many practices assumed there was no further deadline to worry about.
Microsoft DeadlineHenry Schein Stops Supporting New Dentrix Installs on Windows 10
This is the deadline specific to Dentrix, separate from Microsoft’s general timeline. After June 30, 2026, Henry Schein One will no longer support installing Dentrix on a Windows 10 workstation. This applies to new installations, reinstallations after hardware failure, and likely affects whether Henry Schein will troubleshoot Dentrix issues on Windows 10 machines going forward.
Henry Schein One DeadlineAnswer two questions to understand where your Dentrix practice stands relative to both the Microsoft and Henry Schein deadlines.
If your Dentrix practice still has Windows 10 workstations as the June 30, 2026 deadline approaches or passes, here is what changes:
New installations stop working as expected
If a workstation needs Dentrix reinstalled after a hardware failure or replacement, Henry Schein will not support installing it on Windows 10 after the deadline. A workstation failure becomes a forced Windows 11 upgrade on an emergency timeline.
Support calls may be declined
Henry Schein has indicated that support for existing Dentrix installations on Windows 10 becomes uncertain after the cutoff, even for issues unrelated to the operating system. Your OS version may be used to decline support regardless of what caused the problem.
The security risk compounds independently
Separate from Henry Schein’s decision, Windows 10 itself continues accumulating unpatched vulnerabilities from Microsoft’s October 2025 deadline forward. A practice running Windows 10 past June 2026 faces both loss of Dentrix vendor support and an increasing security exposure simultaneously.
Most general IT providers track Microsoft’s published Windows lifecycle dates because that information is widely publicized. Henry Schein’s Dentrix-specific cutoff is announced through dental industry channels and Henry Schein’s own communications, not through Microsoft. Ekim IT Solutions monitors both sources for every Dentrix practice we support across Maine, New England, and Tampa Bay, which is why our clients never discover this deadline after it has already affected their support access.
Ekim IT Solutions works exclusively with dental practices. We serve New England and New York with on-site support and dental practices nationwide with remote support. We audit your Dentrix workstations against both Microsoft’s and Henry Schein One’s deadlines and manage the Windows 11 upgrades or hardware replacements your practice needs before either cutoff affects your support coverage.