Your dental practice’s email address can be impersonated even when nobody has stolen a password.
SPF, DKIM, and DMARC help receiving mail systems determine whether a message is authorized and whether its authenticated domain matches the address patients and vendors see.
The challenge is configuring these protections across every legitimate sender, including practice email, appointment reminders, billing platforms, and third-party services.
DMARC checks whether SPF or DKIM passes with a domain aligned to the visible From address. A monitoring-only policy, such as p=none, helps identify problems but does not request that receiving servers block failing messages. Move toward enforcement only after legitimate senders have been identified and tested.
Both help authenticate email, but they work differently and do not automatically prove the visible From domain is aligned.
SPF checks whether the sending source is authorized for the domain used in the SMTP envelope. It does not, by itself, ensure the visible From address matches.
DKIM verifies a signature associated with a signing domain and helps detect changes to signed message content. The signing domain must also align for DKIM to satisfy DMARC.
DMARC connects these authentication results to the domain visible in the From address. Either an aligned SPF pass or an aligned DKIM pass can satisfy DMARC.
An authenticated sender is not enough if its domain does not align with the visible From address.
Request no special treatment for DMARC failures. Use reports to identify legitimate and unfamiliar senders.
Ask receiving systems to treat DMARC-failing mail as suspicious, potentially placing it in spam or applying extra scrutiny.
Ask receiving systems to reject messages that fail DMARC, reducing successful direct-domain spoofing.
Before raising enforcement, fix legitimate sending services that fail authentication or alignment. Receiving systems ultimately determine how to handle messages under their own policies.
These services are often overlooked when administrators configure SPF, DKIM, and DMARC.
Everyday employee email and shared mailboxes.
Patient statements, appointments, and other PMS-generated email.
Reminders, confirmations, and recall campaigns.
Contact-form notifications and online booking messages.
Invoices, receipts, statements, and payment notices.
Newsletters, promotions, and automated campaigns.
Scan-to-email devices and multifunction printers.
Forms, portals, support tools, and automated notifications.
Identify which systems actually send using your domain, verify their SPF or DKIM setup and alignment, then review DMARC reports before enforcing quarantine or reject.
Flip authentication and alignment separately for SPF and DKIM, then change the DMARC policy. See why a pass is not always enough.
DKIM passes and aligns with the visible From domain. SPF passes but does not align, so DKIM carries DMARC.
The published DMARC failure policy is not triggered by this passing result. Other mail filtering can still apply.
Educational simulation only. Assumes a valid DMARC record and simplified alignment. This does not look up DNS, send email, or predict a provider’s final delivery decision.
Ekim IT Solutions works exclusively with dental practices, supporting offices across all 50 states remotely. We configure SPF, DKIM, and DMARC correctly so your domain can’t be spoofed and your legitimate email keeps reaching patients.