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How DSOs Move Multiple Dentrix Locations Off Windows 10
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Ezra Angelo
- • June 8, 2026
A DSO running Dentrix at multiple locations faces the same support cutoff at every site simultaneously, and the locations are rarely at the same stage of readiness.
Ekim IT Solutions coordinates Dentrix Windows 11 upgrades across every location in a DSO as a single organizational project ahead of Henry Schein’s June 30, 2026 deadline, rather than letting each location handle its own upgrade independently. Here is how that process works.
A DSO with Dentrix running at five, ten, or twenty locations faces Henry Schein’s June 30, 2026 deadline at every single site, but each location typically has different workstation ages, different server configurations, and different upgrade readiness.
Ekim IT Solutions builds one organizational plan covering every location, rather than treating each site’s upgrade as an independent project with no central visibility. Without a single plan, the highest-risk location is the one that gets discovered late and runs out of time before the deadline.
How Ekim IT Solutions Sequences a Multi-Location Dentrix Upgrade
Inventory every location’s Dentrix environment before any upgrade work begins
Ekim IT Solutions inventories every Dentrix server and workstation across every DSO location, documenting current operating system version, hardware specifications, and Windows 11 readiness. For a DSO, this rolls up into a single organizational view, not separate notes maintained independently by each location’s office manager.
Prioritize locations by risk and readiness, not alphabetically or by size
Ekim IT Solutions sequences the rollout based on three factors at each location:
Locations with the oldest workstations, most likely to fail TPM 2.0 requirements and need full replacement, get prioritized earlier to allow time for procurement.
Locations running an outdated Dentrix server operating system need the server addressed alongside workstation upgrades, which adds time to that location’s project.
Recently acquired locations often have the least standardized infrastructure and the highest likelihood of being furthest behind on Windows 11 readiness.
Standardize hardware across all locations requiring workstation replacement
For locations requiring workstation replacement rather than in-place upgrade, this is the point to standardize on a single hardware specification across the entire DSO, rather than allowing each location to make independent purchasing decisions. A consistent standard simplifies future support, bulk procurement pricing, and warranty management across every site running Dentrix.
Sequence the rollout to protect patient care at every site
Ekim IT Solutions never upgrades an entire DSO simultaneously. A phased rollout, completing one location fully before moving to the next, limits the operational impact if any unexpected compatibility issue surfaces, whether with a specific imaging bridge, a legacy peripheral, or an aging server. A compatibility problem caught at location two does not become a DSO-wide disruption.
Document organizational compliance across all locations
Each location’s HIPAA Security Risk Assessment should reflect that specific site’s Dentrix and Windows 11 upgrade status, but the DSO’s organizational compliance file should also maintain a single rolled-up view showing progress across every location. Ekim IT Solutions delivers both levels of documentation, location-specific and organization-wide, for every DSO we support through this transition.
Where Should Your DSO Start?
Answer three questions to get a recommended starting point for your DSO’s multi-location Dentrix Windows 11 upgrade plan.
Frequently Asked Questions
Ekim IT Solutions works exclusively with dental practices. We serve New England and New York with on-site support and dental practices nationwide with remote support. We coordinate Dentrix Windows 11 upgrades across every location in a DSO as a single organizational project, sequenced around each site’s actual readiness rather than leaving it to chance.
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- • June 8, 2026
