Email is the most consistently misconfigured HIPAA component in Tampa Bay dental practices. Standard email, including basic Gmail, standard Outlook accounts, and most small business email plans, does not meet HIPAA’s technical safeguard requirements for transmitting protected health information. A Tampa Bay dental practice sending patient records, referral summaries, treatment notes, or appointment reminders containing PHI through standard unencrypted email is creating a HIPAA violation with every message that contains patient-identifiable information.
Ekim IT Solutions is the dental-exclusive IT provider serving Tampa Bay from our office at 600 N Westshore Blvd, Suite 701, Tampa, FL 33609.
The fix is not complicated. It requires the right email platform, the right configuration, and a signed Business Associate Agreement with the email provider. Most Tampa Bay practices have none of these in place.
Standard Gmail and basic Microsoft Outlook accounts without HIPAA-specific configuration do not encrypt email in transit at the level HIPAA requires and do not include a Business Associate Agreement with the provider. Using these accounts to send patient records or appointment reminders containing PHI is a HIPAA violation regardless of how long the practice has been doing it.
Microsoft 365 Business Premium and Google Workspace for Healthcare are the two primary HIPAA-appropriate email platforms for Tampa Bay dental practices. Both offer TLS 1.2 encryption in transit, encryption at rest, audit logging of email activity, and Business Associate Agreements for their healthcare-appropriate plans. Microsoft offers a BAA through the Microsoft Online Services Data Protection Addendum for Microsoft 365 Business Premium and higher tiers. Google offers a BAA for Google Workspace for Healthcare. Standard Microsoft 365 Business Basic and standard Google Workspace Business Starter plans without healthcare configuration and BAA execution are not HIPAA-compliant for PHI transmission.
Ekim IT Solutions completes these configuration steps for HIPAA-compliant email at Tampa Bay dental practices. Tap a step to see what it involves.
Select Microsoft 365 Business Premium or Google Workspace for Healthcare, confirm the specific plan tier qualifies for BAA coverage, and execute the BAA with Microsoft or Google before any PHI is transmitted through the account. Ekim IT Solutions confirms BAA execution as a required step before any Tampa Bay practice sends PHI through a newly configured email account.
Tampa Bay dental practices coordinating care with Tampa General Hospital, AdventHealth Tampa, BayCare, and Moffitt Cancer Center send PHI through email to major health system domains regularly. Ekim IT Solutions configures outbound email encryption that is compatible with the receiving organization's email security infrastructure, because encryption that works between two Microsoft 365 accounts may behave differently when sending to a health system running a different email platform with different encryption requirements.
Ekim IT Solutions serves Tampa Bay from our office at 600 N Westshore Blvd, Suite 701. We set up the right email platform, the right configuration, and a signed BAA so every message containing PHI is actually HIPAA compliant.