Wi-Fi configuration is one of the IT components that is most frequently done incorrectly in Tampa Bay dental practices. A dental practice that offers patient Wi-Fi in the waiting room, staff Wi-Fi on mobile devices, and wireless connectivity for clinical equipment including wireless intraoral cameras, tablets used for patient intake, and check-in kiosks needs multiple isolated wireless networks with specific configurations for each use case. A single shared Wi-Fi network that connects all of these devices together violates HIPAA’s network segmentation requirements and creates a direct pathway from an untrusted patient device in the waiting room to the clinical network hosting patient records.
Ekim IT Solutions is the dental-exclusive IT provider serving Tampa Bay from our office at 600 N Westshore Blvd, Suite 701, Tampa, FL 33609.
Tampa Bay dental practices that configure a single Wi-Fi password shared across patients, staff, and clinical devices are operating a network where a patient who connects to the waiting room Wi-Fi is on the same network segment as the Dentrix server.
A correctly configured Tampa Bay dental practice has three separate wireless networks operating simultaneously. Tap a network for details.
Devices that access patient data connect here: Dentrix, Eaglesoft, or Open Dental workstations, wireless intraoral cameras, and voice perio charting devices. This network has the most restrictive firewall rules and the same access controls as wired clinical workstations.
Employee personal devices and non-clinical administrative use connect here. A staff member who connects their personal phone to this network cannot reach clinical workstations, keeping personal device risk isolated from patient data.
Patient Wi-Fi in the waiting room connects here. A patient who connects to the guest Wi-Fi cannot reach the Dentrix server or any other clinical system, no matter what is on their device.
Ekim IT Solutions plans access point placement for Tampa Bay dental practices based on these criteria.
Every operatory needs reliable wireless signal for wireless intraoral cameras, tablets used for treatment plan presentations, and voice perio charting devices that require Bluetooth or Wi-Fi connectivity. Ekim IT Solutions designs access point placement to provide full operatory coverage without interference between adjacent operatories.
The guest network access point placement is designed to provide coverage in the waiting room and reception area without extending signal into clinical areas. A guest network that reaches into the operatories gives patients’ devices proximity to clinical equipment that creates unnecessary wireless attack surface.
Ekim IT Solutions deploys enterprise-grade managed access points from Cisco Meraki, Ubiquiti UniFi, or similar platforms for Tampa Bay dental practices. Managed access points allow centralized monitoring and configuration from the Ekim IT Solutions management platform, enabling wireless issues to be identified and resolved remotely without requiring an on-site visit.
Tampa Bay dental practices are deploying wireless clinical devices at increasing rates: wireless intraoral cameras including the Dentsply Sirona SIXEO, Bluetooth-connected voice perio charting headsets, wireless digital impression systems, and tablets used for patient-facing imaging review. Each of these devices belongs on the clinical VLAN with appropriate firewall rules, not on the staff or guest networks. Ekim IT Solutions configures clinical wireless device network assignment for every Tampa Bay practice we support, confirming that each device type connects to the correct VLAN automatically when it joins the network.
Ekim IT Solutions serves Tampa Bay from our office at 600 N Westshore Blvd, Suite 701. We build properly isolated wireless networks for patient Wi-Fi, staff devices, and clinical equipment so patient records stay off an untrusted network.