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How to Set Up a Network for a DSO

Network setup guide for DSOs showing how multi-location dental groups build secure and reliable networks across multiple practice locations

Network setup for a DSO is fundamentally different from network setup at a single dental practice. A single practice needs a secure local network connecting workstations to a server or internet connection. A DSO needs all of that at every location plus a layer of inter-location connectivity, centralized security management, and network architecture that scales as new offices are added or acquired.

Here is how the network setup process works at each layer.

The Most Common DSO Network Failure Mode

The most common DSO network failure is treating each location’s network as a standalone setup with no organizational architecture connecting them.

Individual location networks that are not part of a consistent organizational design create security gaps at every boundary, make centralized monitoring impossible, and require location-specific troubleshooting that costs more and takes longer than managing a standardized infrastructure. Network setup for DSOs must be planned at the organizational level before any individual location is configured.

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Location-Level Network Setup for DSO Offices

Every location in the DSO needs a properly configured local network before any inter-location connectivity is established. The location-level setup is the foundation that organizational architecture builds on.

Firewall

Business-grade managed firewall at every location

Configured to the DSO’s security standard. Consumer-grade equipment is not appropriate for a HIPAA-covered dental environment at any location in the group.

Switches

Managed switches for wired Ethernet across all clinical hardware

Wired connections for all clinical workstations, servers, and imaging hardware. Unmanaged switches cannot support the VLAN configuration required for network segmentation.

Wireless

Separate SSIDs for clinical staff and patient guest Wi-Fi

VLAN isolation preventing patient guest devices from communicating with clinical systems. Patient Wi-Fi must not have access to anything on the clinical network.

Internet

Primary internet meeting clinical software speed requirements plus LTE failover

Every location needs a primary connection meeting the speed requirements of the clinical software and a backup LTE failover connection for continuity during outages.

Organizational Network Architecture for DSOs

1
Inter-Location Connectivity

Site-to-site VPN or SD-WAN connecting all locations to central infrastructure

Secure connections between locations and any central server or cloud infrastructure. Every location connects through an encrypted tunnel that prevents unauthorized access to cross-location traffic. SD-WAN provides additional traffic management and failover capabilities for DSOs with more complex connectivity needs.

2
Centralized Management

All location firewalls managed through a single administrative console

Allows the DSO’s IT provider to push configuration changes, monitor security events, and apply updates across all locations simultaneously. A DSO without centralized firewall management is running as many separate security postures as it has locations.

3
Unified Security Monitoring

Centralized security dashboard aggregating network events from all locations

Threats or anomalies at any location are visible to the IT team without requiring location-specific monitoring tools. A ransomware event that enters at one location should trigger alerts at the organizational level before it reaches other locations.

Network Segmentation Across DSO Locations

Within Each Location

Clinical systems segmented from staff wireless and patient guest Wi-Fi

VLAN separation prevents patient-facing devices and staff personal devices from accessing clinical systems. An unsegmented location means a compromised guest Wi-Fi device can reach workstations running Dentrix or imaging software.

Across the DSO

Inter-location VPN or SD-WAN designed so a compromise at one location cannot spread to others

A ransomware infection that enters through one location and freely traverses the organizational network to other offices is one of the most damaging IT failures a DSO can experience. Proper segmentation limits lateral movement and contains incidents to the affected location.

Scaling the Network as the DSO Grows

New Locations

Stood up to the organizational network standard from day one

Every new location added to the DSO should be built to the organizational standard before opening. A location that goes live with non-standard equipment creates a permanent exception that requires ongoing management.

Acquired Practices

Infrastructure replaced before connection to the organizational network

An acquired practice with non-standard networking equipment should have its infrastructure replaced before it is connected to the organizational network. Bringing a non-standard location into the organizational network imports whatever security gaps that location has into the entire DSO.

DSO Network Infrastructure Checklist

Check each component your DSO currently has in place. Missing items are gaps your IT provider needs to address before your network meets organizational standards.

Components confirmed
0 / 7
Per Location

Location-Level Infrastructure

0/4

Business-grade managed firewall configured to DSO security standard

Consumer-grade equipment is not appropriate at any DSO location, regardless of size.

Managed switches with VLAN support for all clinical hardware

Required for network segmentation between clinical, staff, and guest traffic.

Separate SSIDs with VLAN isolation for clinical staff and patient guest Wi-Fi

Patient guest devices must not be able to communicate with clinical systems.

Primary internet meeting clinical software speed requirements plus LTE failover

LTE failover must be installed and tested, not just planned.

Organizational

DSO-Level Architecture

0/3

Site-to-site VPN or SD-WAN with encrypted inter-location tunnels

All cross-location traffic must travel through an encrypted tunnel, not over open internet.

Centralized firewall management console covering all locations

Enables policy updates and security event monitoring across all locations simultaneously.

Unified security monitoring dashboard aggregating events from all locations

Threats at any location must be visible at the organizational level in real time.

All seven infrastructure components confirmed.

Your DSO network meets the baseline organizational standard. Confirm with your IT provider that each component is actively monitored and that the LTE failover and VPN connections are tested regularly, not just installed. Network infrastructure that exists but is not tested fails when you need it most.

Frequently Asked Questions

For cloud-based practice management platforms, a minimum of 25 Mbps download and 10 Mbps upload per active workstation is required at each location. A location with six active workstations needs at least 150 Mbps download. Server-based locations running local practice management software need at minimum 50 to 100 Mbps for cloud backup, remote IT access, and VoIP phones. Every location needs a backup internet connection independent of the primary ISP.
Yes, or as close to it as practical. Standardizing on the same firewall make and model across all locations allows your IT provider to manage all locations from a single configuration template. Different equipment at different locations requires location-specific expertise and creates management complexity that grows with every location added.
Site-to-site VPN connections over each location’s existing internet connection are the most common approach for DSOs with fewer than twenty locations. SD-WAN is a more sophisticated approach that provides better performance management for larger DSOs with many locations or locations in high-latency regions. Your IT provider should recommend the right inter-location connectivity approach based on your location count, geographic spread, and practice management platform.
The acquired practice’s network should be assessed before it is connected to the organizational network. Non-standard equipment should be replaced, and the location’s network should be brought to the DSO’s standard before inter-location connectivity is established. Connecting an unassessed, non-standard network to the organizational infrastructure is one of the most common sources of security incidents following DSO acquisitions.
Setting up network infrastructure across your DSO and not sure how to design it so each location is secure, connected, and ready to scale?

Ekim IT Solutions works exclusively with dental practices. We serve New England and New York with on-site support and dental practices nationwide with remote support. We design and manage DSO network infrastructure at every layer, location-level setup, inter-location connectivity, centralized security management, and a scalable architecture that does not need to be rebuilt every time you add a location.

A DSO network built location by location without an organizational layer is held together by workarounds. Build it right from the start.
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