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What Is Open Dental Clinics and Is It Right for Your DSO

Open Dental Clinics feature guide for DSOs sharing one database while keeping financials separate

Open Dental’s Clinics feature is the built-in multi-location module that lets dental groups and DSOs run multiple offices on a single shared database. It is not a separate product. It is a configuration option within standard Open Dental that activates once you enable it.

For DSOs evaluating Open Dental as a platform, understanding how Clinics works is essential to determining whether it fits your organization’s structure.

$199 per location
per month

Open Dental at $199 per location per month is among the lowest cost enterprise-capable dental PMS options available.

DSOs that choose platforms like Dentrix Enterprise or Denticon often pay significantly more per location. For growing groups where cost per location matters at scale, Open Dental Clinics is worth a serious evaluation.

What the Clinics Feature Actually Does

Shared patient records across all locations

A patient who visits two locations has one record. No duplicate charts, no duplicate billing errors for patients who use multiple offices.

Per-location and rolled-up financial reporting

Financial reports run per location or across the entire organization. Production, collections, and provider reports visible at any level.

Provider records separated by location

A provider who works across locations is visible at both. Scheduling and records stay separated by location without requiring separate accounts or databases.

Single shared database, not separate instances

All locations connect to one central database. Without Clinics enabled, each office would need a separate database with no way to share patient or provider records across locations.

Why This Matters for Multi-Location Groups

This is the core functionality that makes Open Dental viable for multi-location groups. Without it, each office would need a separate database with no way to share patient or provider records across locations. The Clinics feature is what transforms a single-practice tool into a DSO platform.

Running a multi-location group on Open Dental Clinics? We are a certified Open Dental vendor partner. Find out in 15 minutes if we are the right fit.
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What Open Dental Clinics Is Good At

Open Dental Clinics works well for DSOs that need:

1

Shared patient records: one patient record accessible from any location

Eliminates duplicate charts and billing errors for patients who visit multiple offices. A single record travels with the patient regardless of which location they visit, reducing the administrative overhead that comes from managing duplicate accounts.

2

Per-location financial reporting viewable at any level of the organization

Production, collections, and provider reports that can be viewed by individual location or rolled up across the entire organization. No third-party tool required for basic multi-location financial visibility at the location and group level.

3

Provider mobility: providers tracked and scheduled per location without separate accounts

Providers who work across locations are tracked and scheduled per location without requiring separate accounts or databases. Clinical and production records stay accurate regardless of which location the provider works at on a given day.

What Open Dental Clinics Does Not Do

Not a cloud platform: every location must maintain reliable connectivity to the central server

Open Dental Clinics runs on a server that all locations connect to. That means your IT infrastructure must support reliable connectivity between every location and the central server. High-latency or unreliable connections cause performance problems that look like software issues but are actually network problems. For geographically dispersed groups, this is the primary IT challenge to solve before deploying Clinics.

No built-in enterprise analytics dashboards comparable to Denticon or CareStack

Open Dental does not offer the executive-level analytics dashboards that dedicated enterprise platforms provide. Groups that need sophisticated cross-location analytics typically rely on third-party integrations like Dental Intelligence or similar tools to supplement Open Dental’s native reporting. This is a known trade-off for the lower cost per location.

IT Infrastructure Requirements for Open Dental Clinics

Check each infrastructure requirement your organization currently has in place or has a confirmed plan to address before deploying Open Dental Clinics.

Requirements confirmed 0 / 5

Your organization has the infrastructure for Open Dental Clinics.

All five requirements are confirmed. Ekim IT Solutions is a certified Open Dental vendor partner. We set up and manage Open Dental Clinics environments for multi-location groups and DSOs, including private cloud hosting, cross-location networking, and ongoing technical support.

Infrastructure gaps need to be addressed before deploying Open Dental Clinics.

The unchecked requirements are gaps that will affect performance or reliability after deployment. Server and networking infrastructure for multi-location Open Dental is where most groups encounter unexpected problems. Working with a dental IT provider experienced in Open Dental Clinics deployments before go-live prevents these from becoming post-launch support emergencies.

Your infrastructure is not ready for an Open Dental Clinics deployment.

Most of the infrastructure requirements are not confirmed. Deploying Open Dental Clinics without these in place will result in connectivity and performance problems that are difficult to diagnose without specialist knowledge. Ekim IT Solutions is a certified Open Dental vendor partner specializing in multi-location dental group deployments.

Talk to Ekim about Open Dental Clinics →

Is Open Dental Clinics Right for Your DSO?

Strong fit for groups that...

Have two to ten locations and want a proven, cost-effective platform

Want full data ownership with no vendor lock-in

Have standardized on Open Dental at individual locations and want to consolidate into a shared database as the group grows

Have the IT infrastructure or a partner to build it properly before deployment

Harder fit for groups that need...

Sophisticated enterprise analytics comparable to dedicated DSO platforms

A fully cloud-based deployment with no server dependency

Turnkey onboarding support at the speed that dedicated enterprise platforms provide

Large-scale multi-state operations where network complexity becomes the primary challenge

Frequently Asked Questions

No. Clinics is a built-in feature of standard Open Dental that is activated through the software's settings. There is no separate product to purchase. You pay the standard per-location support fee of $199 per month per location.
Open Dental does not publish a hard location limit for the Clinics feature. In practice, the limiting factor is the performance of your central server and the reliability of your network connections across locations. Well-configured infrastructure can support a meaningful number of locations on a single database.
Yes. Open Dental supports private cloud deployment, which is often the preferred setup for multi-location groups. A private cloud server eliminates the need for a physical server at one location and makes it easier to maintain consistent performance and security across all offices. Ekim IT Solutions sets up and manages private cloud deployments for Open Dental practices across the country.
Dentrix Enterprise is a purpose-built enterprise platform for large DSOs, with centralized management, advanced analytics, and dedicated enterprise support. Open Dental Clinics is a multi-location configuration within standard Open Dental. Dentrix Enterprise is typically better suited for large organizations with complex reporting needs. Open Dental Clinics offers more flexibility and lower cost per location for growing groups that do not yet need enterprise-level infrastructure.
Evaluating Open Dental Clinics for your DSO? The IT infrastructure behind it matters as much as the feature itself.

Ekim IT Solutions works exclusively with dental practices. We serve New England and New York with on-site support and dental practices nationwide with remote support. As a certified Open Dental vendor partner, we configure and manage the server infrastructure, network architecture, and multi-location setup that Open Dental Clinics requires to run reliably across your DSO.

Open Dental Clinics is only as reliable as the server and network behind it. Make sure yours is built for multi-location from the start.
Talk to a DSO IT specialist →