Reflections Auto Care’s Tech Fix

• Ezra Angelo
• • May 24, 2025
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“🚘 Reflections Auto Care is a solo-run detailing and car wash shop in California. Known for precision and pride in their work, the owner needed technology that matched the same level of efficiency. But instead, they were stuck with outdated tools that slowed down operations.”

The Problem

Running a business solo is no small feat, especially when tech becomes more of a burden than a help. For Reflections Auto Care, the daily grind was made harder by tech that just couldn’t keep up.

Here’s what was holding them back:

• 📅 No reliable way to schedule appointments
• 📂 Client info scattered across old tools
• 🧠 No time or expertise to overhaul their tech

“I was doing everything by hand and it just wasn’t working anymore.” – Jenn Winship, Owner

What We Did

To take pressure off the owner and modernize the workflow, we rolled out a compact yet powerful IT solution designed for mobile ease and long-term reliability.

Here’s what we put in place:

• 📱 Supplied a new tablet optimized for speed, durability, and daily operations
• 📋 Set up apps for job tracking, scheduling, and customer communication
• ☁️ Secured the device with mobile device management and automatic cloud backups

“I didn’t have time to research tech. Now it’s all set up and just works, huge relief.” – Jenn Winship, Owner

The Results

With better tools in place, Reflections Auto Care is finally running as smoothly as the cars they service. The change brought immediate improvements across their daily workflow.

Here’s what got better:

• 🧼 Bookings are faster and easier
• 📈 Records are cleaner and more complete
• 🤝 The shop presents more professionally to clients

Want IT That Just Works?

If your business feels held back by unreliable tech, dropped calls, or constant workarounds, you’re not alone and you don’t have to stay stuck.

At Ekim IT Solutions, we help businesses across Maine simplify their systems, cut unnecessary costs, and finally get the reliable IT support they deserve.

If you’re just starting to understand what Managed IT means or whether it’s right for your business, we’ve put together a simple guide to walk you through it:

• Ezra Angelo
• • May 24, 2025
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