Teegius Ortho: Smoother Ops

• Ezra Angelo
• • May 11, 2025
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“🦷 Teegius Orthodontics is a busy dental practice delivering confident smiles and exceptional care in Maine. But when their systems started falling behind and staff felt tech fatigue, something had to change. That’s when Ekim IT stepped in.”

The Problem

Their computer systems were aging and frequently crashed, putting patient records and treatment schedules at risk. Managing across two locations made tech issues even more disruptive.

Here’s what they were up against:

• 💻 Old workstations prone to crashes and lag
• 📁 Patient data needed to be preserved and migrated with care
• 🔄 Deployments had to happen with zero patient disruption
• 🔐 Security and login processes needed streamlining

“We needed to modernize. Our systems were crashing, software wasn’t keeping up, and it was affecting patient care.” – Teegius Ortho Team

What We Did

We brought their operations up to speed with a fresh approach. One that focused on smoother daily workflows, stronger support, and reliable hardware.

Here’s what we put in place:

• 🔄 Replaced every workstation with modern Windows 11 PCs
• 📦 Transferred all patient data and software, including ORTHO2
• 📍 Coordinated deployment across both locations with zero patient downtime
• 🔐 Set up secure backups and user login policies

“Support is fast now, and we’re not stuck waiting. Our systems just work and that makes a huge difference for our team and patients.”

– Teegius Ortho Management

The Results

Teegius Orthodontics now runs faster, smoother, and with total confidence in their tech setup. Patient care never skipped a beat during the transition and their team is ready for growth.

Here’s what got better:

• 🖥️ Crashes eliminated – All workstations now run smoothly with modern Windows 11 setups
• 📋 Patient data flows securely – ORTHO2 and all files transferred without disruption
• 🦷 Zero downtime – Both locations stayed fully operational during deployment
• 🔐 Security upgraded – Backups and logins now follow best practices and HIPAA-aligned protocols
• 📈 Ready for growth – The tech foundation now supports faster care and future expansion

Want IT That Just Works?

If your business feels held back by unreliable tech, dropped calls, or constant workarounds, you’re not alone and you don’t have to stay stuck.

At Ekim IT Solutions, we help businesses across Maine simplify their systems, cut unnecessary costs, and finally get the reliable IT support they deserve.

If you’re just starting to understand what Managed IT means or whether it’s right for your business, we’ve put together a simple guide to walk you through it:

• Ezra Angelo
• • May 11, 2025
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