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Blog / Weave System Requirements for Dental Practices in 2026
Weave System Requirements for Dental Practices in 2026
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Ezra Angelo
- • April 9, 2026
Weave is not a practice management system. It does not store your patient records or imaging data. It is a patient communication and VoIP phone platform that sits alongside your existing practice management software and connects to it.
That distinction matters when you are thinking about system requirements. Weave does not require a dedicated server. There is nothing to install on a server in your back office. What it does require is a reliable internet connection, a compatible network, and workstations that can run its desktop application alongside your PMS.
Here is what your practice needs to run Weave without issues.
⚠️ Weave replaces your traditional phone system with VoIP
If your internet goes down, your phones go down with it. This is the most common concern practices raise before switching to Weave. A backup LTE internet connection eliminates this risk entirely and is strongly recommended for any practice running Weave.
Internet and Network Requirements
Because Weave runs on VoIP and the cloud, your internet connection is the most critical infrastructure requirement. Call quality, text delivery, and application responsiveness all depend on it.
| Component | Requirement |
|---|---|
| Internet speed | Minimum 10 Mbps download and 10 Mbps upload recommended. More is better, especially for practices with multiple simultaneous phone lines and users. |
| Connection type | Fiber or cable preferred. DSL can work if speeds are stable. Satellite internet is not recommended due to latency issues that affect call quality. |
| Router | A business-class router compatible with Weave’s network specifications. Weave maintains a list of recommended routers at weavehelp.com. Consumer-grade routers are not recommended. |
| Network cabling | Cat5e or Cat6 Ethernet cabling recommended throughout the office. Wired connections for phones and workstations provide better call quality than wireless. |
| VoIP phones | Weave provides its own VoIP phone handsets. These connect via PoE (Power over Ethernet) switches, which Weave installs as part of the setup process. Weave-supplied |
| Failover | An LTE backup internet connection is strongly recommended. If your primary internet fails, Weave phones and communication tools go offline without a failover. Strongly recommended |
Workstation Requirements
| Component | Requirement |
|---|---|
| Operating system | Windows 10 or Windows 11. Mac is also supported via the Weave desktop application. |
| RAM | 8GB minimum. 16GB recommended for workstations running Weave alongside a practice management system simultaneously. 16GB recommended |
| Internet access | Each workstation needs a stable internet connection, wired preferred. |
| Browser | Weave can also be accessed via a web browser on any device with an internet connection, in addition to the desktop application. |
| Mobile app | Weave offers iOS and Android mobile apps for staff who need to manage calls or messages away from the front desk. |
Not sure if your network is ready for Weave? We assess dental practice networks before installation.
Schedule a Fit Call → What Your IT Provider Handles for Weave
Weave has its own installation team that handles the initial phone system setup, number porting, and onboarding. However, your IT provider plays an important role before, during, and after the install.
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Phase 1
Before Installation
Your IT provider needs to verify that your network meets Weave’s requirements, that your router is compatible, and that your internet speed and stability are sufficient for VoIP. A poor network assessment before installation is the leading cause of call quality issues after go-live.
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Phase 2
During Installation
Weave’s installation team handles the physical phone setup. Your IT provider coordinates network access, confirms firewall settings do not block VoIP traffic, and ensures the Weave desktop application is installed and syncing correctly on all workstations.
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Phase 3
After Installation
Your IT provider manages ongoing workstation health, operating system updates, and network monitoring. If internet performance degrades, call quality is the first thing practices notice. Proactive network monitoring catches issues before they affect the front desk.
HIPAA Considerations
Weave is HIPAA compliant and provides a Business Associate Agreement. However, your practice remains responsible for workstation-level safeguards. Access controls, screen lock policies, and staff training are all your responsibility regardless of which communication platform you use.
Frequently Asked Questions
Yes. Weave integrates with both Dentrix and Eaglesoft, and these are two of the most highly rated Weave integrations among dental users. The integration pulls patient data into the Weave interface when a patient calls. Confirm your specific version compatibility with Weave before purchasing.
Weave runs entirely on your internet connection. If your internet goes down, your Weave phones and the desktop application go offline. This is why a backup LTE internet connection is strongly recommended for practices running Weave. Many dental IT providers set up automatic LTE failover so the switch happens without any staff intervention.
Yes. Weave supports number porting, which transfers your existing practice phone numbers to the Weave system. The porting process takes time and is handled by Weave’s installation team. Your IT provider should be present or available during the port to address any network issues that come up.
No. Weave is a communication and phone platform, not a practice management system. It does not handle clinical charting, treatment planning, imaging, or insurance billing. It connects to your existing PMS and adds communication tools on top of it.
Does your network meet Weave’s requirements?
A bad network is the number one reason Weave installs fail. We make sure yours is ready before day one.
Check if you’re ready → -
- • April 9, 2026
